Legal

Privacy Policy

Last updated: March 2026  |  Effective date: March 2026

1. Introduction

Lamcon Pty Ltd, trading as Lamcon Renovations & Construction Services ("Lamcon", "we", "us", or "our"), is committed to protecting the personal information of our website visitors and clients in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and all applicable South African privacy legislation.

This Privacy Policy explains how we collect, use, store, and protect personal information obtained through our website at lamcon.co.za and through our business operations.

By using our website or submitting an enquiry, you acknowledge that you have read and understood this Privacy Policy.

2. Who We Are (Responsible Party)

  • Legal name: Lamcon Pty Ltd
  • Trading name: Lamcon Renovations & Construction Services
  • Registered address: Pringle Bay, Western Cape, South Africa
  • General contact email: Morne@lamcon.co.za
  • Privacy / data queries email: Morne@lamcon.co.za
  • Phone: 082 455 1685

Lamcon Pty Ltd is the Responsible Party as defined under POPIA in respect of the personal information collected through this website.

3. Information We Collect

We may collect the following categories of personal information:

3.1 Information You Provide

  • Full name
  • Email address
  • Phone number
  • Property location or address
  • Project and service enquiry details submitted via our contact form

3.2 Information Collected Automatically

  • IP address and approximate geographic location
  • Browser type and device information
  • Pages visited and session duration (via analytics tools, if enabled)

We do not collect special categories of personal information (such as health data, race, religion, or financial account details) through this website.

4. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To respond to enquiries and quote requests submitted via the contact form
  • To communicate with you regarding your building or renovation project
  • To fulfil contractual obligations for clients who proceed with our services
  • To comply with legal and regulatory obligations
  • To improve the performance and content of our website

We will not use your personal information for unsolicited marketing without your explicit consent, and we will not sell your personal information to any third party.

5. Contact Form and Formspark

Our contact form is powered by Formspark, a third-party form processing service operated by Formspark BV. When you submit the contact form on our website, your submission data (name, email, phone number, service enquiry, and message) is transmitted to and temporarily stored on Formspark's servers for processing before being delivered to us.

Formspark acts as a data processor on our behalf. Their privacy practices are governed by their own Privacy Policy, available at formspark.io. By submitting the contact form, you consent to your data being processed by Formspark solely for the purpose of delivering your enquiry to us.

6. Technical Service Providers

The Lamcon website was built and is maintained by StratStudios, a South African web design and development agency. StratStudios operates solely as a technical service provider and has no access to, or responsibility for, any personal information submitted through the contact form or collected through website usage. StratStudios is not a co-responsible party under POPIA in relation to this website's data processing activities.

7. Sharing of Personal Information

We do not share, sell, rent or trade your personal information to any third party for commercial purposes. We may share personal information only in the following limited circumstances:

  • Service providers: With trusted third-party service providers (such as Formspark) who assist us in operating our website and business, subject to confidentiality commitments
  • Legal compliance: Where required by law, court order, or governmental authority
  • Business succession: In the event of a merger, acquisition, or sale of business assets, subject to the incoming party maintaining equivalent privacy protections

8. Data Storage and Retention

Personal information collected through the contact form is retained for as long as is necessary to:

  • Respond to and fulfil your enquiry
  • Maintain records of active client projects
  • Comply with legal and business record-keeping obligations

Once your information is no longer required for these purposes, it will be securely deleted or anonymised. Enquiry data received via Formspark is processed as per Formspark's data retention terms.

9. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include:

  • HTTPS encryption on our website
  • Restricted access to enquiry data
  • Use of reputable third-party form processing services with their own security controls

While we take reasonable steps to protect your information, no internet transmission is completely secure. You transmit information to us at your own risk.

10. Your Rights Under POPIA

As a data subject under POPIA, you have the right to:

  • Access: Request confirmation of whether we hold personal information about you and obtain a copy of that information
  • Correction: Request correction or update of inaccurate or incomplete personal information
  • Deletion: Request deletion of your personal information, subject to any overriding legal obligations
  • Objection: Object to the processing of your personal information in certain circumstances
  • Complaint: Lodge a complaint with the Information Regulator of South Africa if you believe your rights have been violated

To exercise any of these rights, contact us at: Morne@lamcon.co.za

We will respond to all requests within a reasonable timeframe, and no later than 30 days as required under POPIA.

11. Information Regulator

You have the right to lodge a complaint with the Information Regulator of South Africa if you believe that your personal information has been processed unlawfully:

  • Website: inforegulator.org.za
  • Email: inforeg@justice.gov.za

12. Cookies and Tracking

Our website may use basic browser cookies necessary for website functionality and session management. We do not currently deploy advertising trackers or third-party behavioural tracking cookies. If this changes, this policy will be updated accordingly.

13. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any external sites you visit.

14. Children's Privacy

Our website is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted personal information to us, please contact us immediately and we will delete it.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The updated version will be published on this page with a revised effective date. We encourage you to review this policy periodically.

16. Contact Us

For any privacy-related queries, access requests, or complaints, please contact: